How to add a new Televic user to jitbit-sqmtool.televic.com (and upgrade him/her to "Technician")?

1. Ask the user to log-in to jitbit-sqmtool.televic.com via his/her Email address. After logging-in the user will not be able to access anything; this is normal.

2. Contact an administrator (Jorijn, IT-dept,..) to upgrade the user from "Regular user" to "Technician" (or other levels of access rights, e.g. here).

Important notes:

1. Any Email address with suffix ..@gsp-berlin.de in jitbit-sqmtool.televic.com must be changed to ..@televic.com.

2. If the user logs-in via his/her ..@gsp-berlin.de on his/her computer, then the ..@televic.com mail address must have the same prefix. For example; a A.Peters@gsp-berlin.de will cause a problem if added in jitbit as A.Peters-Diaz@televic.com. The reason is that the suffix (@gsp-berlin.de) is cut & replaced by @televic.com, when Berlin users log-in via sqm.televic.com.

Creation date: 29/04/2022 14:05 Updated: 24/11/2023 14:12